Privacy Policy

Last updated: 9 February 2026

The Padel Circle Ltd (“The Padel Circle”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our website, submit a booking request, or interact with our services.

This Privacy Policy applies to all users of www.thepadelcircle.com and related booking flows.


1. Who We Are

The Padel Circle Ltd is a UK-registered company that connects players with padel camps and experiences organised by independent partner providers.

For the purposes of data protection law (including the UK GDPR), The Padel Circle Ltd is the data controller of your personal data.

Contact details
Email: info@thepadelcircle.com


2. What Personal Data We Collect

We may collect and process the following categories of personal data:

a) Information you provide directly

  • Full name

  • Email address

  • Phone number

  • Country of residence

  • Booking details (camp selected, dates, number of players, packages, add-ons)

  • Any information you submit via forms or email communications

b) Payment-related information

  • Payment method identifiers (e.g. Stripe Payment Method ID, SetupIntent ID)

  • Payment status and transaction references

Important: We do not store your full card or bank details. Payment details are securely collected and stored by our payment provider (Stripe).

c) Automatically collected information

  • IP address

  • Device and browser information

  • Pages visited and interactions on our website

  • Cookies and similar tracking technologies


3. How We Use Your Personal Data

We use your personal data to:

  • Process and manage booking requests

  • Collect and manage payments

  • Communicate with you about your booking (confirmation, availability, next steps)

  • Share necessary booking information with partner camp providers

  • Provide customer support

  • Improve our website and services

  • Comply with legal and regulatory obligations

We do not sell your personal data.


4. Legal Basis for Processing

Under data protection law, we rely on the following legal bases:

  • Contract performance – to process bookings and payments

  • Legitimate interests – to operate and improve our platform and communicate about bookings

  • Consent – where required (e.g. marketing communications)

  • Legal obligation – for accounting, tax, and regulatory compliance


5. Payments and Third-Party Payment Providers

Payments and payment method collection are handled by Stripe, a third-party payment processor.

When you submit payment details:

  • Your payment information is transmitted securely to Stripe

  • Stripe stores and processes your payment details in accordance with their own Privacy Policy

  • We receive only limited payment references (e.g. customer ID, payment method ID) needed to manage your booking

Stripe’s Privacy Policy: https://stripe.com/privacy


6. Sharing Your Data with Partners

To fulfil your booking request, we may share relevant personal data with the camp partner organising your selected experience. This may include:

  • Your name and contact details

  • Booking details (dates, number of players, packages)

Partners are responsible for handling your data in accordance with their own privacy obligations and applicable law.


7. Communications

We may send you:

  • Transactional emails related to your booking (e.g. booking received, availability confirmed, payment updates)

  • Important service communications

These communications are sent regardless of marketing preferences, as they are necessary to deliver the service.

Marketing communications (if any) will only be sent where you have given consent, and you can opt out at any time.


8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Ensure the website functions correctly

  • Analyse usage and performance

  • Improve user experience

You can manage your cookie preferences via the cookie banner or your browser settings.

For more details, please see our Cookie Policy (if applicable).


9. Data Retention

We retain your personal data only for as long as necessary to:

  • Manage bookings and payments

  • Comply with legal and accounting obligations

  • Resolve disputes

When data is no longer required, it is securely deleted or anonymised.


10. International Data Transfers

Some of our service providers (including Stripe) may process data outside the UK or EEA. Where this occurs, we ensure appropriate safeguards are in place in accordance with data protection law.


11. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Withdraw consent (where applicable)

  • Lodge a complaint with a supervisory authority

To exercise your rights, please contact us at info@thepadelcircle.com.


12. Children’s Privacy

Some of the camps and experiences offered through The Padel Circle are designed for children or junior players.

Bookings for children must be made by a parent or legal guardian, who is responsible for providing any required personal data and for accepting the applicable terms on the child’s behalf.

We may process limited personal data relating to children (such as name, age group, or playing level) only where necessary to administer a booking and deliver the camp experience.

We do not knowingly collect personal data from children directly without parental involvement. If you believe that personal data relating to a child has been provided without appropriate consent, please contact us at info@thepadelcircle.com, and we will take appropriate action.


13. Security

We take appropriate technical and organisational measures to protect your personal data. However, no system can be completely secure, and we cannot guarantee absolute security.


14. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.


15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the “Last updated” date revised accordingly.


16. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

The Padel Circle Ltd
Email: info@thepadelcircle.com